the right of withdrawal is the authority  given to the buyer of a product or service to return what was purchased within the term established by the law, without providing reasons.

 You have a period of 14 days for the returnof the product except in virtual products is not allowed,nor changes, nor refund.It is imperative submission proof of purchase for any change or claim from the ate of receipt of the order. Only accept the return with the package unopened, and not damaged or  had been tempered with.

The costs of return will be for the account of the customer

In the case of promotions and special discounts, will be indicated for each of them, the special conditions, if any. In case you do not indicate any, shall be governed by the points exposed in this condition.

in the case of loss or deteriodo product before it is delivered to the customer , Tiara de Mó will be in charge proceeding to the  money devolutions.

To exercise your right of withdrawal before the expiry of the term must notify his decision to withdraw from the contract through an unequivocal statement written to the address Street la Luna 2 1a, 40400 , El Espinar , Segovia or e-mail your request to If you want Tiara de mó makes available a waiver form may be used although their use is not mandatory.

Exceptions to the right of withdrawal

Under Article 103 of the royal legislative decree 1/2007 , 16 november, the right of withdrawal is ruled out in cases where:

The product has been designed specially and by the request of the customer or whose execution has already begun provided that the customer has previously given their consent and have been recognized to be aware of the production of the same.

products or services custom


The products on this web are virtual products, at the time of finish, and confirm the purchase in your customer account , in the section details of the purchase, look for a link to the downloadable file.

You must register and log in to purchase any of our products .The Registration on the website implies that you have read and agreed to our legal notice and privacy policy.


IMPORTANT 1. These general purchase conditions may be modified by the administration without prior notice.2. The purchase through the page of Tiara de Mó online will mean acceptance of these conditions